Support
Get help with Shim.
For licence or purchase help, include the email used at checkout. For conversion issues, include the Shim compatibility report only when it is safe to share.
Support details pendingRecover a licence
Send the email used at checkout or your Stripe receipt. The purchase will be verified before the licence is reissued.
Shim will not open
Follow the first-launch steps on your download page. If macOS does not show the approval option, include your macOS version.
A conversion needs work
Describe what failed in Safari and attach the compatibility report if it is safe to share. Do not include private source code.